FAQ

Frequently Asked 
Questions

FAQ - IPTV UNITY Knowledge Center

IPTV (Internet Protocol television) is a service that provides television programming and other video content using the Transmission Control Protocol/Internet Protocol (TCP/IP) suite, as opposed to broadcast TV, cable TV or satellite signals.

An IPTV service, typically distributed by a service provider, delivers live TV programs or on-demand video content via IP networks.

An IPTV system may be used to provide video content over a private network in an enterprise, although such implementations are far less common than subscriber-based models due to the complexity, network latency and scaling issues.

 

IPTV content is often delivered over a managed or dedicated network, like Digital Subscriber Line connectivity. Compared to the public internet, a private network gives network operators more control over the video traffic and, by extension, the ability to ensure quality of service, uptime, bandwidth and reliability.

In traditional television delivery, all programming is broadcast simultaneously in a multicast format. The available program signals flow downstream, and viewers select programs by changing the TV channel.

An IPTV service, by contrast, sends only one program at a time, i.e., a unicast format. Content remains on the internet service provider’s network, and only the program the end user selects is sent to the user’s device.

When a viewer changes the channel, a new stream is transmitted from the provider’s server directly to the viewer. Like cable television, IPTV requires a set-top box or other customer premises devices, such as a Wi-Fi router or a fiber optic or broadband internet connection.

IPTV primarily uses IP multicasting with Internet Group Management Protocol for IPv4-based live television broadcasts and Real-Time Streaming Protocol for on-demand programs. Multicast Listener Discovery is used on IPv6 networks. Other common protocols include Real-Time Messaging Protocol and Hypertext Transfer Protocol.

The internet speed you need to enjoy IPTV depends on the quality of the IPTV providers stream. The minimum standards are considered to be 30Mbps for standard definition streaming and 65Mbps for high definition streaming.

The more you do with your TV and computer, the more bandwidth you need. You’ll need more bandwidth if you tend to use the internet while watching TV.

We recommend trying an IPTV free trial to see if you have the internet speeds to support the service before putting money down.

You can use the Android TV Box to serve as the main platform for your outdated entertainment system that does meet the necessary requirements for streaming our IPTV Services. If you are using a newer smart TV, you can use an Android TV Box if you don’t like the default operating system of your smart TV.

There are many different ways to watch TV these days, and it can be hard to decide which one is right for you. If you’re considering IPTV, you might be wondering if it’s worth the investment. 

  1. IPTV is cheaper than cable TV. When you add up the cost of a monthly cable TV bill, it can be quite expensive, especially if you have multiple channels. With IPTV, you can get the same number of channels for a fraction of the cost, and it’s usable on many devices. See Homepage.
  2. IPTV offers more channels than cable TV. With most cable TV packages, you only get a handful of channels. With IPTV, you can get hundreds or even thousands of channels, depending on the provider you choose. We do offer more than 15 000 Channels and 90 000 VOD.
  3. You don’t have to sign a contract with IPTV. With cable TV, you usually have to sign a contract that locks you in

Normally it doesn’t take long between 0 and 2 Hours. if you made a purchase and still not received anything please do not hesitate to contact us. we will gladly look into that.

If you’re new to the IPTV World and this seems to be interesting, we suggest that you make some research, or you can request a free test Here. Need more info ? Contact us now.

Yes we do, contact us for more informations.

We offer free trial of our unity server. On weekdays (Monday to Friday), you can take advantage of our free trial and test our services for 12 hours. On weekends, we offer a free trial of 4 hours only. If you require more time, you can opt for a 48-hour trial for just 4.99 euro.
See our pricing for more details. If you decide to purchase a subscription later, any trial fees will be deducted from the total cost.

yes of course, you don’t need to be tech savy. our customer service will offer live support, we are present 7 days a week.

yes, you can, both our servers do support VPN. so you can use VPN or travel between countries and never get geo-blocked.

Our Refund Policy is Fair. check Terms of Use and Refund Policy.

User may request the addition of specific channels, movies or series, and we will submit a ticket to our technical team. These requests will be taken into consideration and added to the platform based on the number of similar requests received from other users.

Please pay attention that except MAG devices one subscription can be used on multiple devices but you can watch only on one device at the same time.
 
Subscription starts to be active from the moment you will receive your activation credentials in your e-mail.
Example: David subscribed for 3 months on February 1st at 11:55 pm and activation credentials were received on February 2nd at 00:10 am. David’s subscription is starting to be active from February 2nd, 00:10 am for the next 3 months.
Please use a speed test server below to test your internet connection, do this a few times throughout the day. This will give you a good idea of the overall internet speed available to you. A stable 16 Mbps is the minimum requirement.
https://www.speedtest.net/
Our services use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 12 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 20 Mbit minimum internet connection speed is required, 40 Mbit for HD channels.
Our services use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 12 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 20 Mbit minimum internet connection speed is required, 40 Mbit for HD channels.
Yes, we have EPG (Electronic Program Guide) coverage for 75% of channels.
However, we want to inform our valued customers that there may be instances where the EPG feature is temporarily disabled.
Occasionally, disabling or limiting the visibility of the EPG is done to maintain a low profile and ensure compliance with legal regulations. By taking these measures, we aim to avoid drawing unnecessary attention to our services and minimize any potential risks associated with illegal activities.
We assure you that disabling the EPG is a temporary precautionary measure and it will be reactivated as soon as it is safe to do so. Our commitment to delivering a seamless and secure IPTV experience remains unwavering.

If you cannot find your answer on our FAQ, don’t hesitate to contact us.

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