FAQ
Frequently Asked Questions
● What is IPTV ?
IPTV (Internet Protocol television) is a service that provides television programming and other video content using the Transmission Control Protocol/Internet Protocol (TCP/IP) suite, as opposed to broadcast TV, cable TV or satellite signals.
An IPTV service, typically distributed by a service provider, delivers live TV programs or on-demand video content via IP networks.
An IPTV system may be used to provide video content over a private network in an enterprise, although such implementations are far less common than subscriber-based models due to the complexity, network latency and scaling issues.
● How does Internet Protocol Television work ?
IPTV content is often delivered over a managed or dedicated network, like Digital Subscriber Line connectivity. Compared to the public internet, a private network gives network operators more control over the video traffic and, by extension, the ability to ensure quality of service, uptime, bandwidth and reliability.
In traditional television delivery, all programming is broadcast simultaneously in a multicast format. The available program signals flow downstream, and viewers select programs by changing the TV channel.
An IPTV service, by contrast, sends only one program at a time, i.e., a unicast format. Content remains on the internet service provider’s network, and only the program the end user selects is sent to the user’s device.
When a viewer changes the channel, a new stream is transmitted from the provider’s server directly to the viewer. Like cable television, IPTV requires a set-top box or other customer premises devices, such as a Wi-Fi router or a fiber optic or broadband internet connection.
IPTV primarily uses IP multicasting with Internet Group Management Protocol for IPv4-based live television broadcasts and Real-Time Streaming Protocol for on-demand programs. Multicast Listener Discovery is used on IPv6 networks. Other common protocols include Real-Time Messaging Protocol and Hypertext Transfer Protocol.
● What internet speed is needed for IPTV ?
The internet speed you need to enjoy IPTV depends on the quality of the IPTV providers stream. The minimum standards are considered to be 30Mbps for standard definition streaming and 65Mbps for high definition streaming.
The more you do with your TV and computer, the more bandwidth you need. You’ll need more bandwidth if you tend to use the internet while watching TV.
We recommend trying an IPTV free trial to see if you have the internet speeds to support the service before putting money down.
● Do i need an android box to use iPTV ?
You can use the Android TV Box to serve as the main platform for your outdated entertainment system that does meet the necessary requirements for streaming our IPTV Services. If you are using a newer smart TV, you can use an Android TV Box if you don’t like the default operating system of your smart TV.
● Is IPTV worth it ?
There are many different ways to watch TV these days, and it can be hard to decide which one is right for you. If you’re considering IPTV, you might be wondering if it’s worth the investment.
- IPTV is cheaper than cable TV. When you add up the cost of a monthly cable TV bill, it can be quite expensive, especially if you have multiple channels. With IPTV, you can get the same number of channels for a fraction of the cost, and it’s usable on many devices. See Homepage.
- IPTV offers more channels than cable TV. With most cable TV packages, you only get a handful of channels. With IPTV, you can get hundreds or even thousands of channels, depending on the provider you choose. We do offer more than 15 000 Channels and 90 000 VOD.
- You don’t have to sign a contract with IPTV. With cable TV, you usually have to sign a contract that locks you in
● How long does it take to receive the login data after making a purchase ?
Normally it doesn’t take long between 0 and 2 Hours. if you made a purchase and still not received anything please do not hesitate to contact us. we will gladly look into that.
● What is the best advice for a newbie?
If you’re new to the IPTV World and this seems to be interesting, we suggest that you make some research, or you can request a free test Here. Need more info ? Contact us now.
● Do you offer reseller panels ?
Yes we do, contact us for more informations.
● Do you offer a free test or is it paid?
We offer free trial of our unity server. On weekdays (Monday to Friday), you can take advantage of our free trial and test our services for 12 hours. On weekends, we offer a free trial of 4 hours only. If you require more time, you can opt for a 48-hour trial for just 4.99 euro.
See our pricing for more details. If you decide to purchase a subscription later, any trial fees will be deducted from the total cost.
● I am not tech-savvy. Can you offer help?
yes of course, you don’t need to be tech savy. our customer service will offer live support, we are present 7 days a week.
● Can i use VPN with your servers?
yes, you can, both our servers do support VPN. so you can use VPN or travel between countries and never get geo-blocked.
● How is your refund policy?
Our Refund Policy is Fair. check Terms of Use and Refund Policy.
● Can i request adding channels, movies or series?
User may request the addition of specific channels, movies or series, and we will submit a ticket to our technical team. These requests will be taken into consideration and added to the platform based on the number of similar requests received from other users.
● Can I use my subscription on multiple devices?
● Does my subscription start to be active right after I make a payment?
Example: David subscribed for 3 months on February 1st at 11:55 pm and activation credentials were received on February 2nd at 00:10 am. David’s subscription is starting to be active from February 2nd, 00:10 am for the next 3 months.
● How do I check my internet speed & quality?
https://www.speedtest.net/
● How much bandwidth does the iptv stream use?
● How much bandwidth does the iptv stream use?
● Do you have TV guide epg (electronic program guide)?
However, we want to inform our valued customers that there may be instances where the EPG feature is temporarily disabled.
Occasionally, disabling or limiting the visibility of the EPG is done to maintain a low profile and ensure compliance with legal regulations. By taking these measures, we aim to avoid drawing unnecessary attention to our services and minimize any potential risks associated with illegal activities.
We assure you that disabling the EPG is a temporary precautionary measure and it will be reactivated as soon as it is safe to do so. Our commitment to delivering a seamless and secure IPTV experience remains unwavering.